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Status In Discovery
Created by Guest
Created on May 20, 2025

Change the headings on leave requests on portal

We are able to mark a leave request as approved or rejected but if it is for a family holiday we want to explain to the parent that this has been logged but is an unapproved absence. Also rejected seems to not go down well with parents - are we able to change that to say not approved?

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  • Guest
    Jan 21, 2026

    We are in a similar position regarding the use of 'rejected' which has upset a few parents. 'Unapproved'/'not approved' seems a much more sensible wording option but the ability to customsed it on a per school basis would be much more sensible. It would also be handy if the notification emails could be tailored so the type of request made based on the Out of school mapping code.