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Status Awaiting Review
Categories Control Panel
Created by Andy Sykes
Created on May 23, 2025

Add additional security profiles to manage user 2FA settings

At present only users in the [A] Administrators security profile can enable/disable/reset 2FA for users within the control panel. (As detailed here:- https://support.isams.com/hc/en-us/articles/360038990734-Configure-iSAMS-Two-Factor-Authentication-2FA-Administrators)


We have outsourced our IT support and have created 'sub admins' who have access to manage iSams (from a technical point of view) without having access to the information contained within. We've setup new profiles to do this and they have full access to control panel, they can create users but can't turn on 2FA. If we were to give them the Administrators profile they would have access to other information.


It would be good if we were able to give this permission to additional security profiles.


I understand wanting to keep this feature secure. But in our case this is delaying 2FA being applied.


Many thanks,

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