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Status Awaiting Review
Categories Medical Centre
Created by Neil Williams
Created on Aug 5, 2025

Scheduling of medical centre emails

We've been playing with the email notifications in the medical centre and were somewhat unimpressed.

As it's set up, all notifications go to parents at a single set time each day, so either you set it before the end of the school day so parents can discuss it at pick up, and some don't get it until the next day if they are after that time, or you set it for after the end of the day and parents get a fairly late notification.

If a child is poorly during the day, sees the nurse, who logs a visit, that notification could not go until much later. But the child might return and the nurse decide they need to go home. The parent could collect the child well before any notification goes to them.

While not having immediate notifications is useful for when someone puts something against the wrong child, it would be better if they could go on the hour every hour. Perhaps allowing us to set the send frequency for a range of options:

15 mins
30 mins
60 mins
120 mins
Daily

Also, there's currently options for Medication and for Diary, but it seems to suggest that if a pupil had both logged for the same issue, the parent would get two emails, so improving it to link that up into a single email would be good.

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