Dear isams Support Team,
I am writing to inquire about a potential modification to our current billing system.
Currently, we would like to request a feature that allows the system to automatically generate a Credit Note as a separate document from the Invoice whenever a negative value is entered.
Considering this request, I have a few questions as follows:
1.
Development Cost: Could you please provide a quotation for the cost of this system modification?
2.
Process Workflow: Once implemented, will the process for issuing a Credit Note be the same as the current Invoice issuance process? If there are any differences in the steps, please let us know.
3.
Timeline: How long would it take to complete this modification?
We look forward to hearing your thoughts on the feasibility of this request. Should you need any further information from our side, please do not hesitate to ask.
Further translation and explanation for you:
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Credit Note: This term can be used directly in a business context.
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Separate document: This indicates that a separate document is required from the invoice (not just the negative balance on the original invoice).
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"Automated... when a negative value is entered:" indicates that when a negative value is entered, the system automatically recognizes and issues a credit note.
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Quotation / Development Cost: Ask about the price for system modifications.
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Process Workflow: Asks if the workflow steps remain the same.
You can change the contact name or company name in the blank space. If you need any further adjustments to the wording, please let me know!
