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Status Awaiting Review
Categories Parent Portal
Created by Guest
Created on Mar 5, 2026

When a feature is disabled on the Parent Cloud Portal, all references and tabs for it should be hidden from view.

In our set-up of the Parent Cloud Portal we have disabled ' My Account, Communication History, View SMS', but it is still showing in the Portal - My Account > Communication History > SMS History tab is showing.

We do not want features that have been disabled showing, this can cause tricky conversations with parents.

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