it is not easy to find a parent account in User Accounts ,it must to check parents name to find parents user account,is it possible to search parent email account to find parents account?
Guest
Jul 21, 2025
I had an issue recently where I couldn't find a parent user account with names. I had to go to our Legacy Parent Portal and inspect elements, then Ctrl + F email address to find that the parent user account name is different to the name in the pupil contacts.
1 example where the ability to search parent account by their email account in Control Panel would have been helpful.
Currently, in order to search for a parent account I have to go to user accounts, filter to parents, and search through all parent emails usign Ctrl+F to find a parent account. There should be a way to do this easier either by showing all parent accounts together or by allowing for a search using email.
I had an issue recently where I couldn't find a parent user account with names. I had to go to our Legacy Parent Portal and inspect elements, then Ctrl + F email address to find that the parent user account name is different to the name in the pupil contacts.
1 example where the ability to search parent account by their email account in Control Panel would have been helpful.
Currently, in order to search for a parent account I have to go to user accounts, filter to parents, and search through all parent emails usign Ctrl+F to find a parent account. There should be a way to do this easier either by showing all parent accounts together or by allowing for a search using email.