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Allow Assistant Housemasters and Assistant Heads of Year to Appear as Recipients in “Contact Pupil Teacher”

We asked whether Assistant Housemasters and Assistant Heads of Year can be selected as recipients in Contact Pupil Teacher. Support confirmed that this is not currently possible, even though these roles exist in School Manager and are used operati...
Anil Patel about 12 hours ago in IRIS Ed:gen & iSAMS / School Manager 0 Awaiting Review

Cloud portal:To have access to the parent recording video and note that the parent submits to iSAMS zendesk support when the parent needs support

The legacy portal had/has a feature where we were able to impersonate as parent-we could view the portal as any parent to better understand their issue or guide them if they are stuck. While on the cloud portal, parents can submit a ticket directl...
Sunitha MC 4 days ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Add SEN Type as a field for Teaching Set List

Teachers currently have no way to identify SEN pupils within their teaching sets because: SEN Type cannot be added to the Wizard Export for Teaching Set Lists. The SEN Register – Support report does not include teaching sets. Register flags/...
Anil Patel about 12 hours ago in IRIS Ed:gen & iSAMS / Reports Wizard 1 Awaiting Review

Filter Student Families report by Year Group

It would be helpful to filter the Student Families report by Year Group. This would be used when we are looking at which students in a particular year group have siblings in the school. This report could then be used for planning purposes (e.g. pi...
Guest about 15 hours ago in IRIS Ed:gen & iSAMS / Student Manager 0 Awaiting Review

Ability to hide My Children Widget, or rearrange widget order.

It would be useful to hide the My Children widget on the dashboard if it's not in use. Currently the widget takes up so much space that the welcome message gets pushed off the bottom of the screen. If it can't be hidden, being able to arrange the ...
Guest 1 day ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Show email conversation in Admissions under Applicants

In School Manager under Appllicants, the email history of conversations is shown in details. The same does not apply in Admissions Manager under Applicants. This should show the exact same but it does not. Why cant it be the same, so I would like ...
Guest 1 day ago in IRIS Ed:gen & iSAMS / Admissions Manager 0 Awaiting Review

Provide training to your first line support team

I have found the first line supporting team do not actually know the team at all. A thorough training is needed for the team to just answer at least thr basic questions and knowing what the customers are asking about. They are not interested at wh...
Guest 2 days ago in IRIS Ed:gen & iSAMS / System 0 Awaiting Review

Enable the ability to record split sessions for long-duration exams in Ed:gen so that exam timetables and the Student Portal accurately reflect exams delivered across multiple days.

Currently, Ed:gen only allows an exam to be scheduled as a single session with the full exam duration. However, for some task-based examinations (e.g. Art & Design or other long-duration assessments), JCQ regulations allow schools to split the...
Guest about 8 hours ago in IRIS Ed:gen & iSAMS / External Exams Manager 0 Awaiting Review

Show/Hide Tabs in Report Printing

The Grading Matrix tab would be really useful for teaching staff to see their previous grades but we can't currently allow it as it would give them access to Bulk Printing and Portal Publishing. More granular permissions would allow the different ...
Guest about 11 hours ago in IRIS Ed:gen & iSAMS / Report Printing 0 Awaiting Review

Notifying teacher if cover cancelled

It would be very helpful if you change a cover allocation AFTER you have published the cover that it notifiies the allocated cover teacher that they are no longer required, ie the cover has been cancelled (as it currently does not and you have to ...
Guest about 13 hours ago in IRIS Ed:gen & iSAMS / Cover Manager 0 Awaiting Review