Email issue function allowing to be auto assigned to issue categories
Feature Request: Automatic Categorisation and Notification for Email-Created Issues The new email-to-ticket creation functionality is a welcome addition and is already proving useful. However, we have identified a gap in the current workflow that ...
Option to make it compulsory to upload a document for a particular issue category
We have a category 'Events' and for that we want a form completed giving lots of details about the event so that it covers everything from furniture setups to letters required and refreshments needed. If a user selects the category event we want i...
When items are flagged in a checklist - they should automatically be raised as an issue. The only way I would know if a school has issues within the checklists is if I physically open and scroll through - not a great use of my time.
Master list supplier documentation shared across all property's
When safeguarding documentation such as DBS checks are added to supplier profiles it would be helpful for this to be shared with all property's. Suppliers are active across multiple sites and are having to send the information to each individually.
Changing an activity description at MAT level should also change at property level
We set our own descriptions on our MAT, if I were to change a description at MAT level. It doesn't take effect at school level even though they are mapped. This then means you have to go into each property and change each description seperately.
Since the introduction of FSMT (targeted) and FSME (expanded) from 1/9/26 it is necessary to be able to distinguish between the two groups. At present they are pulled into School Spider as one large FSM group combining FSMT and FSME together. Scho...
Trip payments (products) to also have option to add questions such as lunch options, consent
At the moment we add trips as a product but there is no option to add a question i.e what lunch would your child like, how will they be collected at the end of the day? I am having to add a product for the payment and then a survey to gather furth...
Facility to create additional fields within the Every business activities.
If there was an option to create additional fields, for example activity specific instructions, sequence of works or any other relevant information, this could make the delivery of the activity more efficient.