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IRIS Reach

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Cancelling Parents Evening for one member of staff rather than the whole event.

We have setup Parents Evening for next week. One member of staff has a medical procedure so is unable to attend. It would be useful to have the facility to cancel a single event rather than the whole Parents Evening when parents have already booke...
Guest 11 days ago in IRIS Reach 0

Better Communication of Updates

If you run an update on the system communicate with schools and explain what the impact might be instead of us trying to solve an issue that has never arisen before with parents receiving messages
Guest about 1 month ago in IRIS Reach 0

It would be good to speak to a human

it is very frustrating when you have an ongoing issue that you are not able to speak with a human being even when you request a call. Issues can take days to be resolved whereas previously when you were able to speak with someone any issues were r...
Guest about 1 month ago in IRIS Reach 0

'Resend' Option for Email Log

When we send out a reminder about previous communication sent via Iris Reach, there are a number of ‘lazy’ parents that say they didn’t receive it. But when you search their child’s Email Log you can see it has been sent. I am requesting that ther...
Claire Dell over 1 year ago in IRIS Reach 0 Awaiting Prioritization

Schedule emails

Can we have an option to schedule emails? Our booking system for meals has a deadline of midnight on Saturday and I would love to be able to send a reminder weekly at 4pm on a Saturday to get people to remember, as an example. Other reminders woul...
Guest about 2 years ago in IRIS Reach 4 Planned

Email form response to parents

When parents complete a form, could they get an email of what they have chosen, or be able to go back to the link to view their submission?? We have a whole KS2 event today and are dealing with many phone calls of people who can't remember what th...
Denise Bickley about 1 year ago in IRIS Reach 1 Awaiting Prioritization

Forms - pls add some more dynamic text fields

We use Forms for a yearly Data Collection exercise. It would be useful if we could use dynamic text fields to pre-populate a form with parents' address details and phone numbers (pulled from SIMS). That way we can simply ask parents to confirm the...
Guest almost 2 years ago in IRIS Reach 2 In Discovery

Drag and drop attachment upload

I would love to be able to drag and drop files to attach them to emails for parents. This is much easier than having to save a file, then search for it and attach. I often have emails that arrive in my Outlook with attachments that I need to get o...
Guest over 1 year ago in IRIS Reach 1 Will not implement

Being able to schedule send Group emails

Being able to schedule send messages would be beneficial rather than having to wait for the actual time/day.
Guest 9 months ago in IRIS Reach 0

Editing completed online forms

Two things: 1) I think this has been mentioned elsewhere before but I can't find it in this section. It would be REALLY useful to have the ability to edit completed forms, for example parents who change their mind/want to add something else to the...
Guest almost 2 years ago in IRIS Reach 1 Planned