Hi Zakaria, Thank you for your email and feedback on Parent messaging. It was really helpful! Please I need another help with sending truancy/Absent calls to Parents. Please can you set the absent code to ONLY to pick up the N Codes. It has always been the N code for truancy calls. It seems to be picking up all unauthorised absence codes and it is causing a lot of problems and delays in sending the absence call to Parents. Regards Prisca
Hi Zakaria, Thank you for your email and feedback on Parent messaging. It was really helpful! Please I need another help with sending truancy/Absent calls to Parents. Please can you set the absent code to ONLY to pick up the N Codes. It has always...
Ability to archive Surveys & Forms but still be accessible
Is it possible that Surveys & FOrms can be archived/filed so they are not on the main Surveys/Forms list so it isn't so clogged up but they would still be available to be accessed for future cloning
Parents are incorrectly thinking that when we "accept" the absence we are only acknowledging it as we sometimes need further information before it can be marked as authorised. However, if we also had an option for "Acknowledge" then it would be ab...
You used to have an option to be able to fill in the consent form on behalf of the parents who are unable to use internet. On the new upgrade this option has been taken away. Please could this be added again as its creating a lot of issue and admi...
Allow administrators to complete forms on behalf of parents
In the old version, if a parent was having issues completing a form we could do it for them. This is no longer an option. As several of our parents are having issues accessing Surveys and Forms it would be really helpful to have this function back.
previously IRIS Reach Sycnhed through only students marked with N and O absence codes from the MIS. In ParentMail, Sync brings through students with N, O, G and U codes, as all four are classed as unauthorised absences. At present, there isn't an ...
Allow use of CVS spreadsheet for different user groups as on old version of Iris Reach
Allow the use of uploading a CSV spreadsheet to create a changing recipient list as we could quite happily and efficiently do in the old IRIS Reach. Manually entering student names each day isn’t a practical alternative. This loss of functionality...
It would be helpful if a call can be stopped when a parent responds to the automated call by calling or emailing school direct rather than it continuing to ring out when we have already been made aware. Parents become frustrated when the call cont...
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