Cloud portal:To have access to the parent recording video and note that the parent submits to iSAMS zendesk support when the parent needs support
The legacy portal had/has a feature where we were able to impersonate as parent-we could view the portal as any parent to better understand their issue or guide them if they are stuck. While on the cloud portal, parents can submit a ticket directl...
We have just uploaded our school logo to the Cloud Parent Portal and we are unable to resize the image as it turns out the home page logo size is hard coded. The logo looks ridiculously small compared to our logo on the existing Parent Portal. Ple...
Parent portal - set limit on how long former pupils will show for
Currently the ability to see former pupils in the Parent Portal is a global on or off within:Parent Portal Manager > Current Status > Homepage Features It would be good if we could have the ability to say former pupils would be visible for X...
Parents are unable to easily view the emails sent via email wizard on the parent portal. the history is also found under my account, which would make sense to have it under the communications tab. It would be helpful to have the Email Wizard messa...
Enable modification of My Child/Children widget in the cloud parent portal
Enable the modification of the My Child/Children widget to include links to other areas of the portal that the school may wish to use as well as/instead of timetable and attendance.
I appreciate that there are a couple of Ideas around this, but they have been merged into a more complicated 'flexible email templates' idea. ( i.e. https://ideas.isams.com/ideas/MIS-I-479) Given the number of support queries these emails generate...
Ability to hide My Children Widget, or rearrange widget order.
It would be useful to hide the My Children widget on the dashboard if it's not in use. Currently the widget takes up so much space that the welcome message gets pushed off the bottom of the screen. If it can't be hidden, being able to arrange the ...
Ability to bulk upload documents to the student portal. The functionality that allows this in the Parent Portal by naming documents with the student ID and student name is very useful. This functionality is also needed in the Student Manager so th...
Display Running Totals for Rewards and Conduct on the Parent Cloud Portal
Hello, It would be very useful if this page displayed a running total of the various rewards and conduct points, similar to how it appeared in the previous iSAMS version. This would make it easier for users to track progress at a glance.
With the old parent portal you could mimic being a particular parent which made it really easy to troubleshoot issues. It doesn't look like it's possible the new cloud portal which means we are having to go back to parents and ask them for screens...