Portals

I'm trying to configure the Parent Portal. I'm relatively tech savvy and (but?!) aged 57. The scroll bars in the Admissions Portal Enquiry form were driving me crazy when I was pretending to be a new parent - I couldn't click on them to drag them ...

In case parent forgot to submit the leave request for their child/ren and wants to update for school in the following day, it is very useful for my school to tell parent that it is parent's responsibility to do so. In the old portal, it was very g...

The legacy portal had/has a feature where we were able to impersonate as parent-we could view the portal as any parent to better understand their issue or guide them if they are stuck. While on the cloud portal, parents can submit a ticket directl...

Parents are unable to easily view the emails sent via email wizard on the parent portal. the history is also found under my account, which would make sense to have it under the communications tab. It would be helpful to have the Email Wizard messa...

With the advaces in technology over the past 10 years, it would be good to have a parent portal that ca be designed and layed out as each school or establishment needs it. Ability to add widgets to the pages as admin rather than trying to find whe...

We have just uploaded our school logo to the Cloud Parent Portal and we are unable to resize the image as it turns out the home page logo size is hard coded. The logo looks ridiculously small compared to our logo on the existing Parent Portal. Ple...

With the old parent portal you could mimic being a particular parent which made it really easy to troubleshoot issues. It doesn't look like it's possible the new cloud portal which means we are having to go back to parents and ask them for screens...

Ability to bulk upload documents to the student portal. The functionality that allows this in the Parent Portal by naming documents with the student ID and student name is very useful. This functionality is also needed in the Student Manager so th...

In case we need to find out what was the reason for student absence - based on what parent submitted, it is very hard to find out. Currently, there is no way to do so. It would be great if you guys can add in this feature in near future.

Currently, all Leave Request Types can be submitted without any mandatory supporting details. This creates gaps in our record-keeping, particularly when parents select “Other” without providing any explanation. To ensure proper documentation and a...