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Parents Evening please can you reinstate the function to select two bookings per parent for selected parents.

Please would you reinstate the function for admin staff to be able to select certain children to be allocated two bookings per parent. The majority of our parents only need one booking per child but a minority need two bookings. It was previously ...
Guest 5 days ago in IRIS Parentmail 1

Cloud Parent Portal Email Notifications Badge on App icon

Parents would like notifications to appear on the app icon, similar to other mobile applications. Could this be enabled for the Web App please. Aware that the new Cloud portal is a PWA.
Guest 6 days ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

DIRECT EDITING

In the previous version of parentmail we had the ability to edit directly. Now everything has to be pushed through from the MIS. After several weeks of trying to update an email and parent details and experiencing nothing but sync issues. Many hou...
Guest 4 days ago in IRIS Parentmail 0

Survey's and Forms

The Survey's and Forms are headed Answers from .....(parent name). It would be better for filing against the child's record if the Survey or Form was headed Answers for and child's name. The children do not always have the same surname as the pare...
Guest 4 days ago in IRIS Parentmail 0

Simplify parent portal login

We constantly have parents forgetting their passwords to access the iSAMS Parent Portal or have difficulties setting up new ones. The issue is also related to the fact that the new Parent Portal does not have a mobile app and though they set the p...
Guest 12 days ago in IRIS Ed:gen & iSAMS / Parent Portal 1 Awaiting Review

Reinstate Parents evening for two additional appointments

Please reinstate the option to have two separate bookings per parent who need it rather than everyone
Emily Lovett 5 days ago in IRIS Parentmail 0
101 VOTE

view the cloud parent portal as a parent

With the old parent portal you could mimic being a particular parent which made it really easy to troubleshoot issues. It doesn't look like it's possible the new cloud portal which means we are having to go back to parents and ask them for screens...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 35 In Discovery

What is the point of advising numbers for every message

Why do we need to type in the number of recipients for every single message sent via ParentMail, when the system tells us the number?! Just slows down the whole process. Please remove this function.
Marie-Paule Rowe 7 days ago in IRIS Parentmail 0

Form PDF Downloads - Unclear formatting

When you download the form completion as a PDF, they question is in large bold text but the answers are in small very pale grey. This is making it difficult for staff to read the correct information quickly. Would like the responses to be clearer ...
Guest 7 days ago in IRIS Parentmail 0

Pasting Content into Message Loses Formatting

When you paste content from a word document for example into the message portal, you lose all formatting from the original content (bullet points etc). Schools are often receiving emails to send on behalf of another teacher and so it is time consu...
Guest 7 days ago in IRIS Parentmail 0