Portals

We have some parents who regularly lock themselves out of the Parent Portal. Please could users been shown a message on a failed login to say how quickly their account could be logged. I've included a screenshot from the TES MyConcern login page w...

On our current parent portal we can limit parents on what they can or cannot see, on the new Cloud Portal we see there are a lot of headings.Is there a way of not showing options that we have disabled? Also is there a way of only selecting differe...

Viewing the cloud pupil portal as a pupil would be very useful because it allows to experience the platform exactly as students do. This helps identify usability issues, verify that resources and features are accessible, and ensure the overall use...

I have enabled "Discipline" in our options for Parent Portal and can see that they can view Detentions which is fine. As currently it lists all historic data from when we first used iSAMS in 2022. Is there a way of limiting history of data shown f...

Ability to bulk upload documents to the student portal. The functionality that allows this in the Parent Portal by naming documents with the student ID and student name is very useful. This functionality is also needed in the Student Manager so th...

All Day” option from leave request in cloud parent portal only works when you submit before school hours, otherwise it will give error “Start Date time must be in the future”. We advise them to use the custom option to enter start and end time. Ma...

{"children":[{"type":"paragraph","children":[{"text":"Instead of having an empty dashboard page for guests could you allow redirect to login page instead? "}]},{"type":"paragraph","children":[{"text":"This to prevent an empty dashboard page that d...

With the new cloud portal, parents can no longer submit a leave request for a start time that has already passed. This means if a student is absent, a parent can't submit a leave request for that same day once school starts. Please give us this fu...

Summary We require a secure, intuitive, and dedicated method for publishing school news and updates directly on the Parent Portal home page. Currently, there is no suitable widget or functionality to display parent-facing information in a prominen...

In the new Parent Cloud Portal, under the School Reports section, there is a column labelled Reports showing a number. I have been told this column shows the number of written reports within that report cycle. Upon investigation, I have found the ...