Ideas

It would be helpful to have visibility of all historical reminder dates set against a payment item or invoice, as these are often adjusted if payment is not received. Or alternatively, I would like the ability to generate a report for a user that ...

Please see a new picture from another parent. This is what I mean about parents not knowing what product to pay. This is a huge issue for us as we have different prices for different day for clubs. This WILL cause more issues for us as parents wil...

We need the ability to delete emails once they have been sent, if there is an error in them, the function to recall/delete from parents accounts area.

Please can you add the ability to hide notes from the ticket reporter, as we use this to track the job with contractors but wouldn't seem beneficial to add the employee into these.

Similar to incidents, can the location pull-through be added to issues as well?

this function would help to minimised issues raised by multipole persons raising the same issue or similar

When creating a form that will be used across more than one school, Prince Regent Street Trust would find it really useful to be able to share that form with other sites instead of having to create multiple forms for each school.

I have leavers from 2018 who are deleted from users list but still showing up on 'Balance Adjustment Tool' as 'deleted from system'. The Chat Expert said they will come off soon but i have people on that list from 2018.

Could users (both teachers and parents) be given the option to test out their camera and speaker prior to the parents evening session starting? Other systems do this and it would stop time being wasted within the appointment due to a user not havi...

I would like to be able to set a timescale once a ticket is created for action to take place, so say after a set time period whether thats days or weeks a flag is created by the issue to highlight the lack of actions