Ideas

Hi! We often send emails to large groups at a time and several people don't seem to receive their emails. For this reason, we like to send an accompanying text message to alert people to check their email. We would find it extremely useful if ther...

We would like to send out promotions, reminders and general updates to Agents to keep their interest in our Summer School ongoing however we cannot do this via the Agent Manager as there is no capability to send out a mail merge using the Email Wi...

System should look at 'gender identification field' on SIMS and not 'sex' field to ensure the correct pronouns are used.

We would like a report that can show us what each year has been purchasing from a details or summary perspective. Ie The year 12 and 13's in sixth form only use the canteen to purchase fish and chips on a friday and never on any other day. Unfortu...

Biostore registration currently does not writeback into Arbor (as it used to do with SIMS). This makes the registration module of limited use as data then has to manually transferred into the MIS which is a massively time consuming task.

When we send out a reminder about previous communication sent via Iris Reach, there are a number of ‘lazy’ parents that say they didn’t receive it. But when you search their child’s Email Log you can see it has been sent. I am requesting that ther...

The ability to have absence calling as a standalone offering to Reach where a customer may not necerssarily require the functionality of the Core areas of Reach; but just the absence calling feature

We have set up a custom field in Agent Manager so we can rank our Agents but can't retrieve this information in reports. All custom fields should be available for reporting regardless of the module.

Would it be possible for inactive agents to become active when there are current and applicants attached to them?