IRIS Reach

When we send out a reminder about previous communication sent via Iris Reach, there are a number of ‘lazy’ parents that say they didn’t receive it. But when you search their child’s Email Log you can see it has been sent. I am requesting that ther...

Can we have an option to schedule emails? Our booking system for meals has a deadline of midnight on Saturday and I would love to be able to send a reminder weekly at 4pm on a Saturday to get people to remember, as an example. Other reminders woul...

We are looking to get a report on how many emails we have sent out over the last 3 years (a total for each academic year, running from August to July inclusive)

When parents complete a form, could they get an email of what they have chosen, or be able to go back to the link to view their submission?? We have a whole KS2 event today and are dealing with many phone calls of people who can't remember what th...

We use Forms for a yearly Data Collection exercise. It would be useful if we could use dynamic text fields to pre-populate a form with parents' address details and phone numbers (pulled from SIMS). That way we can simply ask parents to confirm the...

Two things: 1) I think this has been mentioned elsewhere before but I can't find it in this section. It would be REALLY useful to have the ability to edit completed forms, for example parents who change their mind/want to add something else to the...

Hi! We often send emails to large groups at a time and several people don't seem to receive their emails. For this reason, we like to send an accompanying text message to alert people to check their email. We would find it extremely useful if ther...

I would love to be able to drag and drop files to attach them to emails for parents. This is much easier than having to save a file, then search for it and attach. I often have emails that arrive in my Outlook with attachments that I need to get o...

System should look at 'gender identification field' on SIMS and not 'sex' field to ensure the correct pronouns are used.

If you run an update on the system communicate with schools and explain what the impact might be instead of us trying to solve an issue that has never arisen before with parents receiving messages