Cloud portal:To have access to the parent recording video and note that the parent submits to iSAMS zendesk support when the parent needs support
The legacy portal had/has a feature where we were able to impersonate as parent-we could view the portal as any parent to better understand their issue or guide them if they are stuck. While on the cloud portal, parents can submit a ticket directl...
external javascript link to AI bot within any of the portals
We are testing an AI-driven chatbot for our website, and one of the options is to use a specific chatbot to address registered Portal parents only. Would it really usefull that iSams allow to insert the chatbot JavaScript code into the Aloha Colle...
Parents are unable to easily view the emails sent via email wizard on the parent portal. the history is also found under my account, which would make sense to have it under the communications tab. It would be helpful to have the Email Wizard messa...
When a feature is disabled on the Parent Cloud Portal, all references and tabs for it should be hidden from view.
In our set-up of the Parent Cloud Portal we have disabled ' My Account, Communication History, View SMS', but it is still showing in the Portal - My Account > Communication History > SMS History tab is showing. We do not want features that h...
Calendar Enhancement: Show Day of the Week on the Parent Cloud Portal
Hello, It would be very helpful if the calendar displayed the day of the week (e.g., Sunday, Monday, etc.) alongside the dates. This would make it easier for users to quickly identify and navigate specific days when viewing the calendar.
Mandatory notes Required for Leave Request Submissions “Other” Type in Parent portal
Currently, all Leave Request Types can be submitted without any mandatory supporting details. This creates gaps in our record-keeping, particularly when parents select “Other” without providing any explanation. To ensure proper documentation and a...
We are about to start publishing invoices and allowing parents to pay via the portal. Some parent friendly information would have been useful for the school to send to the parent. In much the same way as iSams communicates with us providing links ...
Suggested Enhancements to Parent Cloud Portal Dashboard UX
Hello, One of our parents has suggested some enhancements to the UX design of the Parent Cloud Portal dashboard. Please find the details attached for your review. Thank you for looking into this.
Suggestion to Improve Rewards & Conduct Tab in Parent Cloud Portal
I would like to suggest a change regarding the Rewards & Conduct tab in the Parent Cloud Portal. When I first opened the page, it displayed “Secondary Behaviour Concerns” by default, and I had to click the tick to access the information about ...