Ideas

One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...

My customer today (The People's Trust) currently use Arbor to send parents notifications of incidents involving their child. They would like a way for Every Compliance to also do this ie download a report that they can then email the parent or hav...

having a tick box on the compliancy matrix so when setting up new schools and adding the Activities, You can tick the activities you needed rather than going though each one, 1 at a time

Similar to incidents, can the location pull-through be added to issues as well?

Currently, when an activity is awaiting documentation, the colour is red or green. Green makes it look completed and that there is nothing outstanding, whereas red makes it appear as if the activity has not been completed. This has created a lot o...

This is particularly important if various staff are checking messages and all need to be updated. We have times where a parent tells us they have replied to a message but staff do not know as they are not alerted to this on the parent communicatio...

it would be really useful to be able to run a report for all unread documents rather than having to go into each document.

The activity. Tab which informs users under which priority the activity has been set up, would be helpful. At the moment there is no info for users - without admin access- what is the priority.

Currently when a new starter goes on roll, admin staff have to remember to invite parents to the School Spider app the day after they are admitted. In a busy office this can be forgotten. When a new parent is added by Wonde overnight, could the pa...

Currently every member of staff with the permissions enabled on School Spider can send a message to parents/carers. There are three admin members of staff with the permissions enabled, alongside SLT. I would like the functionality to add the requi...