To be able to run a report on a parent to see what messages they have opened and what they haven't as currently we can only do it by individual message or see the last 3 messages sent to them.
Additional fields for the criteria of entitlement groups would be a useful feature, for example all those on a fixed term contract or who have a particular amount of working weeks in their record.
Currently schools cannot do partial refunds and are ONLY able to refund against transaction lines - feedback has been that this is a relatively rigid model, especially with partial refunds not being available.