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Better error tracking in light of recent iSAMS total outbound email outage

We recently discovered that no emails were sent from ISAMS 27th March 11am to 10pm+ due to an ISAMS outage with IRIS/Edgen and Twilio/SendGrid. I believe all ISAMS customers were effected. There is no easy way to be alerted to this without painsta...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Control Panel 1 Good Feature

More options for ID management on portal

No description provided
Guest 5 months ago in IRIS Biostore / BioStore Portal 1

Granular Permissions for Control Panel

We would like a few selected users to have full access to Email Manager, to enable a corporate approach to our email templates. However, my understanding is that we can't grant this without giving them full access to Control Panel, which we don't ...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Control Panel 0 In Discovery

Send push notifications individual parents in iParent app

We would like to send push notifications to individual parents in the iParent app. At present the drop down gives the names of the devices registered to individuals rather than the actual name of the individual. Consequently, it is almost impossib...
Guest about 2 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 Awaiting Review

Audit log for Control panel changes

The need for an audit log for control panel changes, whether it's to show that something was done by mistake or if you have multiple admins (as this is needed at times) to show who has made the change and when. It could also be useful if a malious...
Guest about 2 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 Awaiting Review

Create a sub-list in a global list - choosing an option presents further choices

This would be useful when logging and reporting data in lists, if one object had an associated list e.g. Student leaving reasons if Moved is selected a sub-list would open for further detail such as out of area, out of country etc. This would make...
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Control Panel 1 In Discovery

SSO for identity.isams.com

Would it be possible to manage/configure access to https://identity.isams.com/ from the User Accounts part of Control Panel? Currently accounts for iSAMS and accounts for https://identity.isams.com/ are created separately, and then removed separat...
Guest about 2 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 Awaiting Review

Transfer tickets between sites

Hi is it possible to add the transfer option for issues as we currently use to transfer assets between sites? Please find the screenshot of the transfer option attached. Kind regards, Ilia
Guest 2 months ago in Every Compliance / Issues 0

Clone User Profile - Safe impersonation

Please could we be able to clone a user so we can login and see what they can? This would copy all module granular permissions as well as Security and User groups. We can safely delete this temporary user after investigation without compromising t...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Control Panel 1 In Discovery

Bulk-enable feature for Push Notifications

Bulk-enable feature for Push Notifications for the various Channels. Allow the user to enable channels for parents with a bulk entry instead of selecting and changing each one individually.
Guest 2 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 Awaiting Review