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Better error tracking in light of recent iSAMS total outbound email outage

We recently discovered that no emails were sent from ISAMS 27th March 11am to 10pm+ due to an ISAMS outage with IRIS/Edgen and Twilio/SendGrid. I believe all ISAMS customers were effected. There is no easy way to be alerted to this without painsta...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 Good Feature

Enable 2FA as default on new accounts

When new accounts are created, currently, Admins need to enable 2FA on the account manually. This can lead to ad-hoc accounts not being protected. In today's climate, it is much more likely that an organisation requires 2FA and will disable it for...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Control Panel 0 In Discovery

Permissions for the Wizard Bar

HR quite rightly have requested only they have access to the HR module but this means staff cannot use the wizard bar facility to contact pupils teachers. This is such a helpful tool for admin staff and saves hours of trawling through timetables f...
Guest 29 days ago in IRIS Ed:gen & iSAMS / Control Panel 1

Clone User Profile - Safe impersonation

Please could we be able to clone a user so we can login and see what they can? This would copy all module granular permissions as well as Security and User groups. We can safely delete this temporary user after investigation without compromising t...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 In Discovery

Do not require "title" when saving a user's account

We opted to not use the titles for our staff as it is hard to keep track sometimes, especially when we use a separate HR system and we only input staff members in iSams for access to iSams. Not entering a title in HR Manager is not a problem as it...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Control Panel 3 Good Feature

Fully clone user group permissions across all modules

From time to time we get asked to "Add module X" to an existing user as most staff are unaware of how permissions in iSAMS are configured. While we can clone the basic level of permissions within the Control Panel, it means having to go through se...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 In Discovery

SSO with Microsoft Azure B2C for Parent accounts in iSAMS

We found that Microsoft's Azure B2C could be an excellent Single Sign On-Solution for our parents to login to the different platforms. The process to create an account in B2C is straight forward, and self explaining. It allows the parents to use t...
Guest 9 months ago in IRIS Ed:gen & iSAMS / Control Panel / Parent Portal 0 In Discovery

SendGrid friendly interface within iSAMS

We use our supplied SendGrid login to carry out tasks, like view bounces, but there is a lot that just tells me I don't have access to or need to pay more. It would make sense to use the SendGrid API to bring in only the options and features we ne...
Guest 8 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 Good Feature

Granular Permissions for Control Panel

We would like a few selected users to have full access to Email Manager, to enable a corporate approach to our email templates. However, my understanding is that we can't grant this without giving them full access to Control Panel, which we don't ...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Control Panel 0 In Discovery

Ability to send account locked notifications to more than one administrator

It would be helpful if more then one administrator could receive notifications by email that an account has been locked - ideally we would like for separate notifications to be sent to different people for staff, parents and students.
Guest 7 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 Good Feature