Ideas

The current flow for emails on iSAMS is that iSAMS prepares the email and submits it to MailBee.NET, an internal coding framework for sending emails out. MailBee.NET then dials out to Sendgrid/whatever server is configured, which is the SMTP serve...

The system is useful in that it is possible to create cases with complete audit logs and user notes, as well as uploading documents to the system. However, it would be a significantly useful tool for users to be able to pull reports at a school (e...

As part of a review of our GDPR compliance in iSAMS, it has become apparent that the Trusted Networks list for 2FA would be much enhanced by adding the ability to label each entry. It is remarkably difficult to audit this list when it is literally...

Email reminders regarding outstanding training are sent at 3am. I have asked if this can be changed as this is not ideal. I have been told that this is not something that can be changed and to submit a feature request. Please can this be amended.

Additional fields for the criteria of entitlement groups would be a useful feature, for example all those on a fixed term contract or who have a particular amount of working weeks in their record.

The option to be able to view the data behind the tiles on the summary page for 'Employees records/ New employees/employees leaving/number of job roles etc. from the Trust level employees summary page.

A tracking system for ticket raise for support. Currently not always notified when ticket have been completed and issues have been resolved.

The ability to have absence calling as a standalone offering to Reach where a customer may not necerssarily require the functionality of the Core areas of Reach; but just the absence calling feature

It would be useful if we could add signature images to signer tags like we can with the head signature tag.

We would like to send push notifications to individual parents in the iParent app. At present the drop down gives the names of the devices registered to individuals rather than the actual name of the individual. Consequently, it is almost impossib...