Ideas

We want our Communications team to manage the Portals and push notifications, but access to the Mobile and Tablet Manager is via Control Panel - thus giving users the 'keys to the kingdom' of iSAMS control. Please can Mobile and Tablet Manager App...

We would like to be able to create a dashboard that is relevant to our different groups of staff.

I'm not sure if I've chosen the right category but for security reasons we need all staff to log in with 2FA every time they log into ISAMS. Having a 'remember me' section puts the student data at risk. Our IT manager and Head Safeguarding Lead ha...

Rather than having to contact your account manager - why can't a client check the balance of their credits within the system? This would be much more time efficient

When trying to send a single Notification nearly all the devices are called iPhone or such like and there is no way to tell them apart. If the devices could have a name allocated to them thats shown in the device list this would be very helpful.

At present only users in the [A] Administrators security profile can enable/disable/reset 2FA for users within the control panel. (As detailed here:- https://support.isams.com/hc/en-us/articles/360038990734-Configure-iSAMS-Two-Factor-Authenticatio...

Is it possible to get a report of users by useage of the portal, I am constantly short of Licenses, and need to see user useage. To make sure the more active users keep their license, and also to see if I still need so many licenses

'User List View' lets you filter the type of user accounts shown, but there is no way to view which users have 2FA enabled without going through the users 1 by 1. (or writing an SQL query that looks up blnTwoFactorAuthenticationEnabled = '0' in th...

When creating users like Parents or Pupils, it would be great to be able to filter by Never logged in. Even better, if once filtered, you could then output as a list.

The current flow for emails on iSAMS is that iSAMS prepares the email and submits it to MailBee.NET, an internal coding framework for sending emails out. MailBee.NET then dials out to Sendgrid/whatever server is configured, which is the SMTP serve...