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Insights and Analytics Usage reports

Create some usage reports based of the relevant SSRS tables that show who ran which reports and when they were run.
Guest 5 days ago in IRIS Ed:gen & iSAMS / Analytics & Insights 0 Awaiting Review

Allow us to make email the default when messaging

It would be useful to allow us to change the settings in parentmail to make email the default format of message as this is the only messaging service we use.
Guest 2 months ago in IRIS Parentmail 0

Option to turn off notifications of absence to the admin team

We are overwhelmed by emails generally so to now have every absence reported sent to all the admin team and the head individually is really annoying. We would like to have the option to turn this feature off.
Kathryn Jones about 1 month ago in IRIS Parentmail 1

Add the ability to forward an email to a different recipient

We used to be able to be able to forward emails to different recipients with the old Parentmail system, however I understand we cannot do this with the new Parentmail. It would be useful if this function could be added on.
Guest 3 months ago in IRIS Parentmail 0

Forward

With the old system we used to be able to forward e-mails. This was a very handy feature. Could you please bring it back.
Guest about 2 months ago in IRIS Parentmail 0

When raising a ticket, let us name the module instead of guessing which category it is in.

When I raise a ticket with Support, I have to say which Module it relates to. But instead of offering a list of Modules, the field asks me to guess which category the module I'm frustrated with might have been assigned to. I struggle with this eve...
Guest 2 months ago in IRIS Ed:gen & iSAMS / Analytics & Insights 2 Good Feature

Ability to send forms to staff to complete in the upgraded version

Before the upgrade we would send out lots of forms to staff in the September via ParentMail, such as Declaration of Business Interests, Safeguarding declarations. Our templates are still there but we are unable to send them to staff as that featur...
Kathryn Jones about 1 month ago in IRIS Parentmail 0

Time the e-mail was read

The old system used to show the exact date and time that the e-mail was read. This is very useful when parents say they haven't received a message.
Guest about 2 months ago in IRIS Parentmail 0

Absence Year group

In the previous version of ParentMail, when parents notified school of an absence, the absence report showed the child's class which was incredibly useful when you have 420 pupils. The new version no longer shows the pupils registration group whic...
Guest about 2 months ago in IRIS Parentmail 0

School logo

In the new ParentMail you cannot have your school logo in the header. This was great in the old version and is disappointing it has been removed.
Amy Whelan 27 days ago in IRIS Parentmail 0