The current flow for emails on iSAMS is that iSAMS prepares the email and submits it to MailBee.NET, an internal coding framework for sending emails out. MailBee.NET then dials out to Sendgrid/whatever server is configured, which is the SMTP serve...

We are using AD for Authorisation, All staff users are not able to reset the password with Security Question. If possilbe to disable this function would be great

To reinstate the narrative would help all users. It would save time trying to find the correct heading to click into, particularly around tasks that you do not do every day and may need reminders.

I'm not sure if I've chosen the right category but for security reasons we need all staff to log in with 2FA every time they log into ISAMS. Having a 'remember me' section puts the student data at risk. Our IT manager and Head Safeguarding Lead ha...

Rather than having to contact your account manager - why can't a client check the balance of their credits within the system? This would be much more time efficient

We have a long list of deposit types including registration fees. Some of these are no longer used and it would be useful to be able to set these to inactive.

We are unable to synchronise contact details from ISAMS to IQF for certain contacts as there are over 50 characters. This does not meet our needs as we need to input the full legal names and addresses on our database

Item Purchase Credit Memos are now not sent for Approval when the new workflow is implemented. The budget holder is now not aware when a credit is received. It would be good if the functionality is improved in this area.

Allow active PS Online users to request a password reset to the email address that has been set up in the user ledger. As an administrator I am frequently asked to reset a password because they have forgotten. If they could request a reset to thei...

At present only users in the [A] Administrators security profile can enable/disable/reset 2FA for users within the control panel. (As detailed here:- https://support.isams.com/hc/en-us/articles/360038990734-Configure-iSAMS-Two-Factor-Authenticatio...