Ideas

Currently schools cannot do partial refunds and are ONLY able to refund against transaction lines - feedback has been that this is a relatively rigid model, especially with partial refunds not being available.

Even the batch is in queue to send but not successfully sent yet. Are there anyway to stop those batch?

Can we please have the pupils Pastoral Tutors show on their Overview screen.Thank you.

Please, set up periodical reminders to schools' staff to respect data retention periods, to review, update and erase unnecessary information or files.

SYSTEM TIME OUT SETTINGS- adapt this so when you are logged out and log back in- your previously open modules reopen.

The current flow for emails on iSAMS is that iSAMS prepares the email and submits it to MailBee.NET, an internal coding framework for sending emails out. MailBee.NET then dials out to Sendgrid/whatever server is configured, which is the SMTP serve...

We are using AD for Authorisation, All staff users are not able to reset the password with Security Question. If possilbe to disable this function would be great

I'm not sure if I've chosen the right category but for security reasons we need all staff to log in with 2FA every time they log into ISAMS. Having a 'remember me' section puts the student data at risk. Our IT manager and Head Safeguarding Lead ha...

Rather than having to contact your account manager - why can't a client check the balance of their credits within the system? This would be much more time efficient

At present only users in the [A] Administrators security profile can enable/disable/reset 2FA for users within the control panel. (As detailed here:- https://support.isams.com/hc/en-us/articles/360038990734-Configure-iSAMS-Two-Factor-Authenticatio...