Ideas

The current merge tags are quite limited and can make messages difficult to word naturally. For example, when selecting the ‘Pupil Name’ tag, it automatically inserts both the first name and surname, which can make the message read awkwardly. It w...

It would be useful to allow us to change the settings in parentmail to make email the default format of message as this is the only messaging service we use.

When you write a message in ParentMal and include a link, it doesn't show this on the screen. On the attachment, the word link is a hyperlink but you can't see it all so you don't know it's actually been added. This is quite confusing for staff as...

As a school, we used to be able to send text messages to external bodies using their mobile phone number, without them being on our system. Eg. we have prospective parents who want to visit the school, we do block bookings and send a reminder text...

With the old system we used to be able to forward e-mails. This was a very handy feature. Could you please bring it back.

We used to be able to be able to forward emails to different recipients with the old Parentmail system, however I understand we cannot do this with the new Parentmail. It would be useful if this function could be added on.

The old system used to show the exact date and time that the e-mail was read. This is very useful when parents say they haven't received a message.

On the previous version, we could print letters for parents not on email (we have a small number of parents with no email/access to smart phones) This has gone from the new system - please bring it back. All we can do now is print the letter then ...

We are overwhelmed by emails generally so to now have every absence reported sent to all the admin team and the head individually is really annoying. We would like to have the option to turn this feature off.

When an absence comes through, with being a larger school, it is adding time to check which class they are in. Also, we have a few pupils with the same name in different year groups so having their class/year show when sending messages home would ...