Ideas

The ability to have absence calling as a standalone offering to Reach where a customer may not necerssarily require the functionality of the Core areas of Reach; but just the absence calling feature

The pink drop-down in Student Manager has an option to create UPNs, but when this feature is used, it does not appear in the audit trail for affected pupil records. It would be great if it did.

Could the following merge fields be added for Letter Merging V2? Academic Year Period - like 2025-2026 Academic Year (short) - like 2025-26 Academic Year Beginning (e.g. 2025) Academic Year End (e.g. 2026) Academic Year Start Date (e.g. 1 Sep...

Both primary contact username and secondary contact username can be selected from the export wizard. However neither fields are seemingly available from the Pupil Manager Custom Search Query Builder and Email Wizard. Unless I'm missing a configura...

The Y/E or student enrollment year column as enabled from the user preference is not presently sortable.

CTFs from previous school containing attendance not importing into Edgen We are not meeting our statutory duty if we cannot maintain complete history of attendance within Edgen via CTF file. Interesting how other schools' XML files exports contain...

With many schools on varying different MIS's some information is not transferring via CTF upload due to formatting. The option to choose which of the two DfE formats for addresses prior to the creation of a CTF would be useful so that student cont...

To personalize an email, a particular individual field i.e. name may be wanted to be included into the subject name. Unfortunately fields in the subject are currently not supported.

To be able to categorise parent contacts - Primary Contact, Secondary Contact etc,

When we send out a reminder about previous communication sent via Iris Reach, there are a number of ‘lazy’ parents that say they didn’t receive it. But when you search their child’s Email Log you can see it has been sent. I am requesting that ther...