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Medication Notification Emails - 24-hour time format rather than 12-hour time

On the Medication Notification emails, it says "Exchange Received: 28-Jan-2026 [04:30]". These emails go out at 16:30, rather than 04:30. (4:30am being earlier the same day, before the medication has even been given out and logged on iSAMS). Pleas...
Guest 8 months ago in IRIS Ed:gen & iSAMS / Medical Centre 0 Awaiting Review

Screen Resolution Issue Fix

Some laptops when connected to accounting don't connect properly with regards to the screen size that show through the remote desktop/gateway. Iris advised to change resolutions on main laptop after logging in, but this isn't a fix/don't sometimes...
Guest about 3 years ago in IRIS Financials 1 Planned for a future major release

Asset disposal - revisit to add a description (reason)

After an asset has been disposed of it isnt currently possible to revisit it and add a reason why. Customer today had a few that he wanted to do this to but wasnt able to.
Angela Herbert over 1 year ago in Every Compliance / Assets 0

Payment Pop-Ups

Good afternoon, from feedback via Parents we would like to ask if payment items in the shopping trolley icon can have a red number icon pop up when there is an item for parents to pay. Or a reminder pop up when they log in that there is a payment ...
Guest 8 months ago in IRIS Parentmail 0

Medical Conditions Section Too Small in Window

When I go from Student Manager and click on a student's medical flag, it opens a new window with the Medical Centre title. Within that window is a section called Conditions. The problem is that the section is too small and does not dynamically sca...
Guest 8 months ago in IRIS Ed:gen & iSAMS / Medical Centre 0 Awaiting Review

Sign off from emails

Hello, it would be really useful if Parent Mail had an in-built in signature which all users who login in to the Marshgate account automatically have. For example, I copy and paste this into the end of all our emails: Marshgate Primary School 157 ...
Guest over 1 year ago in IRIS Parentmail 1

See opening and closing balances during the reconciliation of bank statements

When completing statement reconciliations, customer wanted to view the opening and closing balances as an extra check that the reconciliation is as it should be.
Angela Herbert about 3 years ago in IRIS Financials 1 Duplicate

Registration historical data disappear due to the division mapping

Hi, We've found our historical data of pupils in previous years no longer shows because the year groups was moved from one division to another. This has been a set-up issue. The system would be selecting by using the current value and setup (i.e. ...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Student Profiles 1 Good Feature

Order list of SEN types alphabetically

The SEN Types list in the requirements section of the SEN register is not sorted alphabetically (screenshot attached). This occurs when new SEN Types codes are added. This is a request to allow us to sort or at the very least for iSAMS to set the ...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Student Registers 0 Next

Option to update existing concern from new indicator/concern

It would be good if there was the option of updating an existing Concern from a newly created Indicator or Concern. We're just getting set up to use this module for the first time, and it seems like there might be times when a new Indicator or Con...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 0 In Discovery