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Provide detailed Diagnostic Reports in Cloud Portal Management

Currently, when parents encounter technical issues in the iSAMS Parent Portal, diagnostic reports are raised and displayed in the school's "Cloud Portal Management" module. They give a small text description of the issue, but it relies on the user...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Parent Portal - Leave request inconsistency

Parents are unable to add notes to a leave request if this is submitted through the 'Quick Action' option on the dashboard. To add notes they need to go to the menu, absence requests etc. Those two features should be offering the same options as t...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Navigation arrangement and Submenu option for parent portal

We are not able to find the Different page custom navigation planning on cloud portal Manage Pages -> user page configuration like w used to do in legacy parent portal. Also, in case of Custom pages, there is no option to create a header menu a...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Detention Notification Options mirroring those on Reward & Conduct

The notification options on Discipline Manager do not mirror those on Reward & Conduct.E.g. I want to notify Boarding House Masters about their boarders being in detention but can only achieve this if Academic House Masters are also notified a...
Guest almost 3 years ago in IRIS Ed:gen & iSAMS / Discipline Manager 1 Good Feature

Parent Portal Layout Arrangement

Do Trung Thanh Apr 16, 2026, 07:19 GMT+1 Dear iSAMS Team,I hope you are well.Following a recent parent trial session of the iSAMS Parent Portal, ahead of our official launch, I would like to share some feedback and ask for clarification on a few p...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Feature Request: Parent Portal News Widget & Improved Parent-Facing Communication Tools

Summary We require a secure, intuitive, and dedicated method for publishing school news and updates directly on the Parent Portal home page. Currently, there is no suitable widget or functionality to display parent-facing information in a prominen...
Guest 12 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Emails when moving a student to a different dentation

Currently when a student is moved to a new detention an email notification is not then sent to them for the second or even third time. It is only sent when the first detention is added to iSAMS. Students who don't turn up to a detentions need an e...
Guest 9 months ago in IRIS Ed:gen & iSAMS / Discipline Manager 0 Awaiting Review

Cloud Portal Page Arrangement and Customization

We were able to make the Parent Portal simple and objective with only a few pages in the older version - customizing names, menus, their order, etc. This was a huge loss from the previous one, and now we will have to share a longer version and rec...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 2 In Discovery

Parent Account Disabled

Hello, A lot of our parents have asked if their Parent Portal account is disabled, to have a feature to allow them to re-activate their account so it doesn't become a burden on the schools IS leads.
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

At REQ Stage to carry forward attachments to PORD stage

At present when creating a purchase REQ the attachments that someone adds are not automatically carried forward onto a PO when creating this. This causes additional workloads to ensure you have downloaded the REQ attachments and then to upload to ...
Guest over 2 years ago in IRIS Financials / Future development 1 In Development