It would be helpful if a call can be stopped when a parent responds to the automated call by calling or emailing school direct rather than it continuing to ring out when we have already been made aware. Parents become frustrated when the call cont...
Before the upgrade, when we sent messages out they had our school logo on but this is not available on the new version. It would be great to have this back, it looks more professional.
Re-introduce the ability to exclude certain register codes from absence call
Re-introduce (It was in IRIS Reach!) the ability to exclude certain register codes (O, E, etc) from absence call so that messages/calls are not sent to those for which we already know and have recorded their reason for absence.
With the old parent portal you could mimic being a particular parent which made it really easy to troubleshoot issues. It doesn't look like it's possible the new cloud portal which means we are having to go back to parents and ask them for screens...
Don't have a pink highlight for not paid fee AND merge indicated
You already have a column for whether the fee is paid or not Yes/No. Just have pink highlight for merge indicated. Either that or have different colour of highlight for each issue - but seems sensible to ditch the highlight for a fee not paid. I r...
Getting too many examples of parents being shown at different addresses where they are clearly at same address but info slightly different - threshold to match too high - simple first line and postcode would make one contact instead of two and the...
As you have made it possible for a registration form with payment to be submitted without a payment (which I do NOT think should be possible - this is what an expression of interest form is for - surely? ) parents need to be able to go back in to ...
Ability to bulk upload documents to the student portal. The functionality that allows this in the Parent Portal by naming documents with the student ID and student name is very useful. This functionality is also needed in the Student Manager so th...