Parents have asked why some details are no longer visible (like the House, the form/tutor group name, year group, pupils email address, key school contacts) since transferring to the cloud-based parent portal. Will this be reinstated?
Rewards & Conduct widget on the Parent Cloud Portal home page
We are in the middle of configuring our new Parent Cloud Portal and we have noticed the Parents Home page is very negative in showing the Discipline record but not the Merits assigned via Rewards & Conduct, the parents have to select School Pr...
Would love to have a data point by subject. This would allow us to filter by subject and not just by department. Example of this is a dashboard for Rewards and Conduct, i am unable to cut the data in this way.
Notification of Registration Form submissions when payment hasn't been completed
iSAMS support have confirmed that the system is set up to only notify school users of a registration form submission if a successful payment is made. If payment is not made, the form comes through but no one gets notified. It would be much more he...
Ability to create a Parent Portal Account whilst Parent contacts are not on the pupil's record
We have a pupil who has lost both his parents, and so the only contacts on his account are his Guardians and Emergency. The Guardians have been unable to create a Parent Portal account, and after contacting Support I was informed there has to be a...
We have just migrated from SIMS to iSAMS and would be great to be able to upload documents in the doucment and files section or even in the reports section. At the moment it can only be done by each student individually.
Would like the Year on Entry field to display the full academic year
We have set up admission forms for parents to complete. Currently the Year on Entry displays 2024 for example but is not clear if this is a calendar year or academic year. We would like it to display 2024/2025 for example to make it easier for sel...
The house information cannot be shown in the parent portal or the cloud portal which is supposed to replace iParent app. This information is needed for parents so that they can buy clothes according to houses before the start of the school.