Ideas

Louis Foulds (iSAMS) Aug 11, 2026, 11:22 GMT+1 Hi, Thank you for contacting us and submitting a request to our Service Desk. Unfortunately only the standard fields available by default, excluding custom fields, can be added to an Enquiry Form, how...

Invoices which were already paid still show the Pay now button. Even worse, if parents click on it, they can pay the same invoice again. This is causing many problems for us. Is there a possible solution for this?

In the Cloud Parent Portal > School Calendar, users can filter events by Year Group and view the calendar specifically for the selected Year Group. However, when the user downloads the calendar as a PDF, the filter is lost, and the system downl...

Return to Work forms and notification emails to be generated on the last day of the absence not the first. Schools are reporting that forms are being forgotten if an employee is off sick for a longer period of time. Generating the RtoW forms and n...

In our set-up of the Parent Cloud Portal we have disabled ' My Account, Communication History, View SMS', but it is still showing in the Portal - My Account > Communication History > SMS History tab is showing. We do not want features that h...

For other types of leave e.g. general absences, admins are able to skip the approval process if an ammendment has been made. However, for the holiday if any changes are made to a past absence we arent able to skip the approval process and it goes ...

It would be useful if we could run a report with all staff names and the hours they do.

We have a 2 week timetable and currently when logging into the new Parent Cloud Portal, it always defaults to Week A highlighting the day and period, which is great if we are on Week A but if we are on Week B then the information being shown to th...

Please include the "reasons" for a rejected absence request in the "Rejected" section of leave requests. It was really useful for parents to see the reasons for any rejected leave requests on the legacy parent portal (in addition to the e-mail not...

Parents should receive notifications whenever a new document is added to the parent portal to ensure they remain fully informed and do not miss any important updates.