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On failed login, provide indication of remaining attempts until account is locked

We have some parents who regularly lock themselves out of the Parent Portal. Please could users been shown a message on a failed login to say how quickly their account could be logged. I've included a screenshot from the TES MyConcern login page w...
Neil Williams 9 months ago in IRIS Ed:gen & iSAMS / Portals 1 In Discovery

Parent Portal - selecting what parents can see

On our current parent portal we can limit parents on what they can or cannot see, on the new Cloud Portal we see there are a lot of headings.Is there a way of not showing options that we have disabled? Also is there a way of only selecting differe...
Guest 10 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Ability to see COMMUNICATION HISTORY via the iParent App

Literally the entire point of the iParent app is to have everything you get with Parent Portal, but mobile. I actually assumed this was already built-in, but when some users complained that they weren't receiving emails I took a look for myself. T...
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 7 Already Present

Cloud Parent Portal - Leave Request Recipients

It would be really useful if the Leave Requests via the Parent Portal could be set up to go to other staff members than those already available, which I believe is currently only Tutors and Housemasters. We are a small school and our Secretary or ...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Parent Portal 2 Awaiting Review

Email notification when a parent completes "Request a Callback"

We should be notified when a parent completes the "Request a Callback" form rather than having to check iSAMS several times a day to see if anyone has used the function.
Guest almost 4 years ago in IRIS Ed:gen & iSAMS / Admissions Portal 1 In Discovery

Ability to Use Branching Questions

At the moment, all questions that are set up on an enquiry or registration form are visible to parents. We can set that certain questions are mandatory or optional, but we can't apply branching, that is, if you answer a particular way to one quest...
Sarah Kattau over 4 years ago in IRIS Ed:gen & iSAMS / Admissions Portal 0 In Discovery

Cloud Parent Portal - "All Day" Leave request form.

All Day” option from leave request in cloud parent portal only works when you submit before school hours, otherwise it will give error “Start Date time must be in the future”. We advise them to use the custom option to enter start and end time. Ma...
Guest 10 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Leave Application Form - Email notification

To enable auto-notification via email to designated staff when a Leave Form has been submitted by parents via the Parent Portal. It should include configuration for user to choose - designated tutor, subject teachers AND add designated staff, e.g....
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 1 In Discovery

Leave Requests for times that have passed

With the new cloud portal, parents can no longer submit a leave request for a start time that has already passed. This means if a student is absent, a parent can't submit a leave request for that same day once school starts. Please give us this fu...
Guest 10 months ago in IRIS Ed:gen & iSAMS / Parent Portal 5 In Discovery

Customisable Portal Landing Page/Shortcuts

We would like to request the ability for schools to customise the content displayed on the Portal landing page. At present, the Portal landing page content is hard‑coded and cannot be modified by schools. Greater flexibility (such as allowing scho...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review