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Cloud portal:To have access to the parent recording video and note that the parent submits to iSAMS zendesk support when the parent needs support

The legacy portal had/has a feature where we were able to impersonate as parent-we could view the portal as any parent to better understand their issue or guide them if they are stuck. While on the cloud portal, parents can submit a ticket directl...
Sunitha MC 8 months ago in IRIS Ed:gen & iSAMS / Parent Portal 1 Awaiting Review

Organise iSAMS Ticket conversation thread newest to oldest

I would like to be abe to organise the iSAMS Ticket conversation thread from newst to Oldest and visa versa. Currently on a long thread I have to scroll all the way to the bottom to see the latest response. Some people prefer that, I think it woul...
Guest about 1 month ago in IRIS Ed:gen & iSAMS / Portals 0 Awaiting Review

Documents on Student Manager to be Available at Parent Portal

Hi, A lot of schools are migrating from platforms like Engage. So their old reports and documents are being uploaded to the student manager. But unfortunately, this reports are not available in the parent portal when parents they need to check the...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 1 In Discovery

View the cloud pupil portal as a pupil

Viewing the cloud pupil portal as a pupil would be very useful because it allows to experience the platform exactly as students do. This helps identify usability issues, verify that resources and features are accessible, and ensure the overall use...
Guest 11 months ago in IRIS Ed:gen & iSAMS / Student Portal 5 Awaiting Review

Cloud Parent Portal Student Dashboard - House and Form also a link to display full profile

Its good if the student Dashboard has more data show like Form and Sport House. This would allow parent to see which class and Sport house their child belong too. Also make it available a link/menu for a parent to check Child/Children data like Bi...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 7 Good Feature

Email Widget for Parent Portal Dashboard

Parents are unable to easily view the emails sent via email wizard on the parent portal. the history is also found under my account, which would make sense to have it under the communications tab. It would be helpful to have the Email Wizard messa...
Guest 8 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Parent and pupil View for Cloud Portals

When making changes, updating, problem solving, checking the correct data is showing, check the reports have run correctly and showing correctly, testing electronic forms etc. you need to be able to log in as a parent or pupil to check everything ...
Guest 3 months ago in IRIS Ed:gen & iSAMS / Portals 2 Awaiting Review

All Rewards & Conducts Records listed in chronological order

I would like to propose an improvement to the Reward & Conduct section in the Parents Portal to make tracking student progress more efficient. The Issue: Currently, we must navigate through multiple individual categories to view student annota...
Guest 6 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Some of our Teaching groups are really for administrative purposes only and we would like to hide those on the Cloud Parent Portal and for them not to display.

Some of our Teaching groups are really for administrative purposes only and we would like to hide those on the Cloud Parent Portal and for them not to display.
Guest 5 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Timetables disabled to Students

Hi! I was wondering why disabling the Timetabless in the Student Portal is so difficult? In Parent Portal, we just go to Parent Portal Manager - Features and disable it here. Why, to disable them on the Student portal and app, we have to do multip...
Guest 2 months ago in IRIS Ed:gen & iSAMS / Student Portal 0 Awaiting Review