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Bring back the ability for parents to see reasons for rejected absence requests in new Cloud Portal

Please include the "reasons" for a rejected absence request in the "Rejected" section of leave requests. It was really useful for parents to see the reasons for any rejected leave requests on the legacy parent portal (in addition to the e-mail not...
Guest 8 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Delivery Address Accessibility

Could Delivery Addresses be added into Financials instead of being held in Distribution? Could the access to these be easier to understand, currently users need access to the Z Nominal which is easy to forget as it's not a 'real' nominal
Guest about 1 month ago in IRIS Financials 1 Planned for a future major release

'X' in Cloud

Could we remove the 'x' on the RDP? Users use this to 'log out' but then get issues with their log in staying connected, which leads to further issues logging in. Could we just remove the option, to prevent this?
Guest about 1 month ago in IRIS Financials 1 Will not implement

User-Friendly Importing

Could we make Importing more accessible? Instead of having to find a DTT through file explorer, could the system have them 'pre-loaded' and so we can select from a list instead. E.g. Open Importer - Select file you are trying to import from the li...
Guest about 1 month ago in IRIS Financials 1 Already exists

On failed login, provide indication of remaining attempts until account is locked

We have some parents who regularly lock themselves out of the Parent Portal. Please could users been shown a message on a failed login to say how quickly their account could be logged. I've included a screenshot from the TES MyConcern login page w...
Neil Williams about 1 month ago in IRIS Ed:gen & iSAMS / Portals 0 In Discovery

Duo Set Up

Can Duo be set up within Self Service, instead of needing to be requested through support? Also to show users who have been set up for this (enabled/disabled)
Guest about 1 month ago in IRIS Financials 1 Will not implement

Parent Portal - selecting what parents can see

On our current parent portal we can limit parents on what they can or cannot see, on the new Cloud Portal we see there are a lot of headings.Is there a way of not showing options that we have disabled? Also is there a way of only selecting differe...
Guest about 1 month ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Detentions history

I have enabled "Discipline" in our options for Parent Portal and can see that they can view Detentions which is fine. As currently it lists all historic data from when we first used iSAMS in 2022. Is there a way of limiting history of data shown f...
Guest about 1 month ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Parent/carer invite

Currently when a new starter goes on roll, admin staff have to remember to invite parents to the School Spider app the day after they are admitted. In a busy office this can be forgotten. When a new parent is added by Wonde overnight, could the pa...
Guest about 1 month ago in IRIS School Spider 0

Approval system on parent messages

Currently every member of staff with the permissions enabled on School Spider can send a message to parents/carers. There are three admin members of staff with the permissions enabled, alongside SLT. I would like the functionality to add the requi...
Guest about 1 month ago in IRIS School Spider 0