Ability to create a Parent Portal Account whilst Parent contacts are not on the pupil's record
We have a pupil who has lost both his parents, and so the only contacts on his account are his Guardians and Emergency. The Guardians have been unable to create a Parent Portal account, and after contacting Support I was informed there has to be a...
Parents have asked why some details are no longer visible (like the House, the form/tutor group name, year group, pupils email address, key school contacts) since transferring to the cloud-based parent portal. Will this be reinstated?
Ability to enrol students in extra-curricular activities from the parent portal
It would be good if parents could enrol their children for extra-curricular activities directly from the portal, with lists generated in iSAMS pending acceptance or rejection, as is the case with Leave requests. Once the student has been accepted ...
Rewards & Conduct widget on the Parent Cloud Portal home page
We are in the middle of configuring our new Parent Cloud Portal and we have noticed the Parents Home page is very negative in showing the Discipline record but not the Merits assigned via Rewards & Conduct, the parents have to select School Pr...
Notification of Registration Form submissions when payment hasn't been completed
iSAMS support have confirmed that the system is set up to only notify school users of a registration form submission if a successful payment is made. If payment is not made, the form comes through but no one gets notified. It would be much more he...
The house information cannot be shown in the parent portal or the cloud portal which is supposed to replace iParent app. This information is needed for parents so that they can buy clothes according to houses before the start of the school.
We have just migrated from SIMS to iSAMS and would be great to be able to upload documents in the doucment and files section or even in the reports section. At the moment it can only be done by each student individually.