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Customer Statement in iSAMS Parent Portal to show all transactions

The customer statement in iSAMS parent portal only shows outstanding transactions from iFinance. However, most parents would like to see all their spending and payments in their statement. This has led us to not be able to allocate payments at all...
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Leave Requests error message

When a parent submits a Leave Request from the parent portal they must tick the children the Leave Request relates to, even if the parent only has one child at school. If no child is ticked then when the Submit button is ticked an error message is...
Guest almost 3 years ago in IRIS Ed:gen & iSAMS / Parent Portal 1 Good Feature

Low Balances Reminders on Registers

Putteridge Infant School and other schools - have requested that low balance reminders be set per price band, and not per register. Currently, you can set a low balance reminder, but this will set a reminder to all students, including those who ar...
Sharmaigne Watson almost 2 years ago in IRIS PlusPay 0

Electronic Forms - include the option to upload photo

We intend to use the forms for close contact COVID cases. Would be ideal if there's an option to upload photos via the form for proof of result.
Guest almost 5 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Later

Each page on the portal can have a new top banner

More interesting for the user to see relevant visuals at the top of each page, not the same one throughout.
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0

Central Function for Register Creation

Kernow Learning Trust (and other trusts) want to be able to create and manage the parameters of registers, whilst leavings schools to manage the day to day register functions. Kernow want for all schools to operate in the same way. We did discuss ...
Sharmaigne Watson about 2 years ago in IRIS PlusPay 2

Payment Items - Deposit + Instalment Payments

Kernow Learning Trust (and many other schools) set up a residential trip where the number of deposits received determines the remaining cost of the trip. In this instance, all schools would need to create a payment item for the deposit, and then c...
Sharmaigne Watson about 2 years ago in IRIS PlusPay 1

Ability to create a Parent Portal Account whilst Parent contacts are not on the pupil's record

We have a pupil who has lost both his parents, and so the only contacts on his account are his Guardians and Emergency. The Guardians have been unable to create a Parent Portal account, and after contacting Support I was informed there has to be a...
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Track parental engagement on the portal and with reports

We would like to track how many of our parents actually view their child's report each term on the portal.
Guest about 4 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Parent portal & app - report order does not match

While on the iSAMS Web portal our Reports are arranged by date with the newest one appearing first, on the portal app they don't. Parents have complained about this as the Report order on the App does not follow a normal pattern. Could it please b...
Guest about 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 4 Already Present