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messages

we should be able to see the name of the child that a parentmail message has been sent to and not the parents as its far to confusing. Parents do not always have the same surname as the child so this makes it very difficult to see who has received...
Guest about 2 months ago in IRIS Parentmail 1

Timetabled Classes

I can see we have classes by subject but can you bring in the class code? Just having the subject does not narrow it down to when a teacher requests us to send a message to their class alone, maybe about a revision class they are setting. The clas...
Guest about 1 month ago in IRIS Parentmail 0

Making date of message sent visible on messages

Sometimes we need to provide proof of when a message was sent to a parent. When opening up the message again it just says "sent three weeks ago". If we hover over that, it does show the date, but if we try to use SNIP or printscreen, it disappears...
Guest about 1 month ago in IRIS Parentmail 0

Display Running Totals for Rewards and Conduct on the Parent Cloud Portal

Hello, It would be very useful if this page displayed a running total of the various rewards and conduct points, similar to how it appeared in the previous iSAMS version. This would make it easier for users to track progress at a glance.
Guest 8 months ago in IRIS Ed:gen & iSAMS / Parent Portal 2 Awaiting Review

Parent Portal updating information- notifications

If a parent adds a new medical condition via the Parent Portal can the Lead Nurse/Medical team receive a notification informing them of this. If not, a parent will believe they have informed the school, but no one will actually know unless the sea...
Guest 19 days ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Videos

Videos of how to set up new systems - like the medical tab on parent portal so we can view what the parent sees would be extremely useful
Guest 19 days ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Forward

With the old system we used to be able to forward e-mails. This was a very handy feature. Could you please bring it back.
Guest 4 months ago in IRIS Parentmail 1

Documents on Student Manager to be Available at Parent Portal

Hi, A lot of schools are migrating from platforms like Engage. So their old reports and documents are being uploaded to the student manager. But unfortunately, this reports are not available in the parent portal when parents they need to check the...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 1 In Discovery

Cloud portal:To have access to the parent recording video and note that the parent submits to iSAMS zendesk support when the parent needs support

The legacy portal had/has a feature where we were able to impersonate as parent-we could view the portal as any parent to better understand their issue or guide them if they are stuck. While on the cloud portal, parents can submit a ticket directl...
Sunitha MC 8 months ago in IRIS Ed:gen & iSAMS / Parent Portal 1 Awaiting Review

Parents evening change to allow other parent/guardian see the time slot booked, not just the parent who booked the session

Could a change request be made to have a button to press to 'share with other parent' or 'do not share with other parent/guardian' Many parents are confused as they cannot see their child's parents evening booking on the app or web because the oth...
Guest 20 days ago in IRIS Parentmail 0