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Cloud portal:To have access to the parent recording video and note that the parent submits to iSAMS zendesk support when the parent needs support

The legacy portal had/has a feature where we were able to impersonate as parent-we could view the portal as any parent to better understand their issue or guide them if they are stuck. While on the cloud portal, parents can submit a ticket directl...
Sunitha MC 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 1 Awaiting Review

Hyperlinks not showing up in messaging

When you write a message in ParentMal and include a link, it doesn't show this on the screen. On the attachment, the word link is a hyperlink but you can't see it all so you don't know it's actually been added. This is quite confusing for staff as...
Amy Whelan about 1 month ago in IRIS Parentmail 0

Forward

With the old system we used to be able to forward e-mails. This was a very handy feature. Could you please bring it back.
Guest 4 months ago in IRIS Parentmail 1

Documents on Student Manager to be Available at Parent Portal

Hi, A lot of schools are migrating from platforms like Engage. So their old reports and documents are being uploaded to the student manager. But unfortunately, this reports are not available in the parent portal when parents they need to check the...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 1 In Discovery

Allow additional role types in Leave request

In some large schools with multiple divisions, it is the academic secretary who authorises absence. In the Leave Request settings, you can only add form tutor, pastoral tutor etc. the ability to forward all leave requests to a member of the admin ...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Registration Manager 6 In Discovery

Email Widget for Parent Portal Dashboard

Parents are unable to easily view the emails sent via email wizard on the parent portal. the history is also found under my account, which would make sense to have it under the communications tab. It would be helpful to have the Email Wizard messa...
Guest 8 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Add the ability to forward an email to a different recipient

We used to be able to be able to forward emails to different recipients with the old Parentmail system, however I understand we cannot do this with the new Parentmail. It would be useful if this function could be added on.
Guest 4 months ago in IRIS Parentmail 0

Cloud Parent Portal Student Dashboard - House and Form also a link to display full profile

Its good if the student Dashboard has more data show like Form and Sport House. This would allow parent to see which class and Sport house their child belong too. Also make it available a link/menu for a parent to check Child/Children data like Bi...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 7 Good Feature

Missed registration email sent to assistant form tutor

We set up a “Form Tutor” and an “Assist Form Tutor” in School Manager. Both will complete registration, but currently reminder emails are only sent to the Form Tutor. I want reminder emails to also be sent to the Assist Form Tutor.
Guest 9 months ago in IRIS Ed:gen & iSAMS / Registration Manager 0 Good Feature

Lesson Registration Wizard - Multi-select Periods

The new Lesson Registration Wizard allows you set up lesson registration for a whole term for a whole division at a time. In the Wizard, you have options to select which periods you want to set up registration for. Your options are either to indiv...
Sarah Kattau 3 months ago in IRIS Ed:gen & iSAMS / Registration Manager 0 Awaiting Review