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MyEd: Inactive Users

Most of our parents are MyEd users and we try to keep the number who are not users below 3%. We spend a lot of time every week contacting those who have become inactive by not opening the app for a month, so that they can receive our in-app messag...
Guest over 2 years ago in IRIS Reach 2 In Discovery

Add signatures to emails

Please could we have the option of adding an email signature / footer to outgoing emails from Reach?
Guest over 2 years ago in IRIS Reach 2 Already exists

Use FRIENDLY NAME rather than TIME absent registration notification to parents

This will help parents to know exactly what period their child were absent, specially in Tutor Registration.
Guest almost 5 years ago in IRIS Ed:gen & iSAMS / Registration Manager 0 In Discovery

show room closures on manage cover menu, so I know that lessons need re-rooming but don't need a teacher!

Show room closures on the 'manage cover' menu, so that I can see at a glance that lessons need re-rooming but don't need a teacher (at the moment, I am having to create a fake teacher absence called 're-rooming', so I can see everything in one place)
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Cover Manager 0 In Discovery

Granular Access to parents for news articles and calendar event

We would like to post news items, photos and documents which are viewed only by the parents of a particular form.
Guest almost 5 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Send cover emails to Agency staff

At the moment iSAMS does not allow emails to be sent to agency staff regarding cover, even if the staff are existing staff under an internal agency set up.we really need this to make cover more effective and automated to all staff.
Guest almost 5 years ago in IRIS Ed:gen & iSAMS / Cover Manager 0 In Discovery

Reach vs Truancy Call

It would be really helpful if development (and Trainers) could look at Truancy Call and compare the functionality with Absence Call. Using Absence Call is such a negative experience. It's not at all intuitive, it's clunky and time consuming to use...
Guest over 2 years ago in IRIS Reach 1 Awaiting Prioritization

Able to make changes to the portal affecting only certain divisions. for e.g. the reward and conduct categories being separated by divisions

able to make changes to the portal affecting only certain divisions. for e.g. the reward and conduct categories being separated by divisions
Guest about 5 years ago in IRIS Ed:gen & iSAMS / Parent Portal 1 In Discovery

Update more than one students absence mark to write back to the MIS in one go

On a daily basis we have around 50 inbound absence messages from parents. Intakes 4 clicks to choose the students name, pick the absence mark from the dropdown, click the confirmation box, then go back to the inbox and click archive. We‘d like to ...
Guest over 2 years ago in IRIS Reach 1 Planned

Parent Portal Bulletin and Email functions lack editing abilities rendering them (almost) useless

The News Manager and the Email function in Pupil Manager have editing capabilities where you can bold, italicize, add pics, videos and more. Since this capability is obviously part of iSAMS, it should be available across the entire platform. Since...
Guest over 5 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery