Ideas

The current merge tags are quite limited and can make messages difficult to word naturally. For example, when selecting the ‘Pupil Name’ tag, it automatically inserts both the first name and surname, which can make the message read awkwardly. It w...

I accidently clicked on the cross next to a pupil's booked appointment. It didn't ask for confirmation or show me who had been deleted. The parent doesn't get notified either, I'm told. Normally if you go to delete or change something, you get a p...

we should be able to see the name of the child that a parentmail message has been sent to and not the parents as its far to confusing. Parents do not always have the same surname as the child so this makes it very difficult to see who has received...

With the old system we used to be able to forward e-mails. This was a very handy feature. Could you please bring it back.

We used to be able to be able to forward emails to different recipients with the old Parentmail system, however I understand we cannot do this with the new Parentmail. It would be useful if this function could be added on.

On the old system, we could send from a list wizard, where we could choose a year group or multiple groups, and sort it by name or reg etc, we could then view all members and tick only those we wanted to send messages to. This was a very valuable ...

Parents are unable to send general messages. This is causing a lot of problems with communications. Parents should be able to message in about things other than absences.

We need the ability to send messages to only males or females, depending on the message. This was available previously and was very useful.

When the Year 11s come off roll we still have reasons to contact them, ie collect art work, collect certificates, post-secondary education, etc. We used to be able to make a report from SIMS and export to Iris Reach and use this to send messages. ...

Sometimes we need to provide proof of when a message was sent to a parent. When opening up the message again it just says "sent three weeks ago". If we hover over that, it does show the date, but if we try to use SNIP or printscreen, it disappears...