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Filter parents by group

Prince Regent Street Trust would like to be able to filter parents by reg group or year group. For example, if inviting particular years groups to an event when a response is required.
Jeannie Peace almost 2 years ago in IRIS Parentmail 0

ParentMail transfers name data with an accent correctly into their system

Currently names with an accent are not synchronised correctly, and random characters are added to a students name making the actual student's name corrupt and unsearchable in ParentMail.
Guest almost 2 years ago in IRIS Parentmail 0

Support

You have supposedly upgraded Iris ParentMail. You now can't print off a blank form thats already been created. You now can't complete a form for a parent.
Guest 4 months ago in IRIS Parentmail 0

An efficient way for Heads of Subject to read and verify the reports

Currently, Heads of Subject must read and verify reports by individually clicking on each child to mark them as complete. For example, the Head of MFL often has to review the same child's reports twice, marking them as complete even though they ha...
Alan Lee almost 2 years ago in IRIS Ed:gen & iSAMS / Reports Wizard 0 Good Feature

Run an Unresponded Report on forms/surveys

Before the upgrade we were able to run a report of all parents who had not responded to a form. This then enables you to target that parent with a phone call or face to face meeting. Now you have to go into message all unresponded and try and figu...
Guest 4 months ago in IRIS Parentmail 0

Remove leavers from 'Balance adjustment tool'

I have leavers from 2018 who are deleted from users list but still showing up on 'Balance Adjustment Tool' as 'deleted from system'. The Chat Expert said they will come off soon but i have people on that list from 2018.
Guest 9 months ago in IRIS Parentmail 0

Export contact data

It would be very useful to be able to export all of our contact data into a spreadsheet format like it was possible to do on the previous version of ParentMail. It is currently extremely tedious to find out who we have in our contact lists as we d...
Guest 5 months ago in IRIS Parentmail 0

Proofread individual subjects

This has already been raised (6 years ago!) but we want our HoS to be able to proofread JUST their own subject, and not be presented with every subject. It's very cumbersome for them to have to scroll through all subjects to check their own, and s...
Guest over 3 years ago in IRIS Ed:gen & iSAMS / Reports Wizard 1 In Discovery

Download Senders list

In a previous version of ParentMail I was able to download a list of names that a mail had gone to and export to to send to a third party
Guest 5 months ago in IRIS Parentmail 0

Parents can only receive a form if already registered

If a parent has not registered with Parentmail they do not receive a FORM electronically - system produces a paper copy. Is there any way to be emailed the form with a message saying e.g. "to complete form, please register for an account".
Dawn Dudley over 2 years ago in IRIS Parentmail 1 Awaiting Prioritization