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Remove leavers from 'Balance adjustment tool'

I have leavers from 2018 who are deleted from users list but still showing up on 'Balance Adjustment Tool' as 'deleted from system'. The Chat Expert said they will come off soon but i have people on that list from 2018.
Guest 8 months ago in IRIS Parentmail 0

Incomplete reports to be included in Grading Matrix

I am sure there used to be a tick box that allowed us to include Incomplete reports in the grading matrix? Has that been taken away? For example, we are now collecting end of year reports. There was an earlier deadline for teachers to complete the...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Report Printing 1

adding a security layer to PDFs generated from iSAMS via Report Publishing to prevent unauthorised editing

I would like to suggest adding a security layer to PDFs generated from iSAMS via Report Publishing to prevent unauthorised editing. Currently, if a user has the right software package, they can modify the PDF report or even extract saved signature...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Report Printing 1

ParentMail transfers name data with an accent correctly into their system

Currently names with an accent are not synchronised correctly, and random characters are added to a students name making the actual student's name corrupt and unsearchable in ParentMail.
Guest almost 2 years ago in IRIS Parentmail 0

Repeat booking option for registers

Before ParentMail was updated in April there was always an option on registers to select "Repeat Selection" when booking sessions. This has been discontinued much to the annoyance of parents who like to block book their wraparound care sessions. C...
Alison Protheroe 5 months ago in IRIS Parentmail 1

Change the wording used in the email generated when a form is sent so it does not read Dear (surname)

Currently when a form is sent the parents are sent an email which begins: Dear (surname). This looks quite unprofessional and we would like to either change it to include the salutation first or change it to parent/carer.
Guest 10 months ago in IRIS Parentmail 0

Report printing by Student surname

Currently to produce an individual pdf file of the current report for the whole year group, we use the 'Create a Zip' option in Portal publishing. However, this option produces the individual pdfs in a folder by Form or by School id. Can we please...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Report Printing 0 Good Feature

Parents can only receive a form if already registered

If a parent has not registered with Parentmail they do not receive a FORM electronically - system produces a paper copy. Is there any way to be emailed the form with a message saying e.g. "to complete form, please register for an account".
Dawn Dudley over 2 years ago in IRIS Parentmail 1 Awaiting Prioritization

Report Printing - Bulk Printing - consider back-to-back printing

Before we send reports home, the form tutors go through the reports with the pupils. The Head of Year tends to use the Bulk Printing, Save as PDF option and then prints from there. As part of a sustainability drive, our printer settings default to...
Neil Williams 10 months ago in IRIS Ed:gen & iSAMS / Report Printing 2 Already Present

Grade Matrix not expanding, when window maximised

When a Grade Matrix is run, and the browser window is maximised, the Generating Grade Matrix screen fills the width of the browser Window, however once generated the Grade Matrix doesn't fill the width and height of the screen, so we're left with ...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Report Printing 6