Ideas

One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...

It would be great to be able to recall an email sent through the Email Wizard in the Student Managers, or to delete it from the communication history easily, in batch. If an email sent contains wrong information, we should be able to recall it eas...

We have various divisions on our iSAMS instance which generally run their own cover. One of our schools wants to add a message along the lines of "If you are unable to do this cover lesson please email <email address>. We've had to say no as...

It would be useful if we could copy and paste a list of names to create a Custom Group rather than picking the names. Sometimes we have to create large groups from a spreadsheet exported from a MS Form or other system, and it would be useful to ha...

We would like to be able to move a custom filed to another section to re-organise the entry and to make custom fields not in use so that the data is there but are now being collected in a different way.

Staff currently only know if cover is cancelled when it falls off their timeline - a formal notification confirming that cover is no longer required would be extremely helpful. Ditto when a room closure takes place and staff and students are notif...

We switch timetables during our academic year (as many schools do e.g. during exam periods). When we do that, it wipes out any historical data from the cover module, rendering the statistics meaningless. Is there a way we could retain the stats of...

We hold sponsored events to raise money for school - but there is no way of parents being able to just drop any amount of money to the school via the payment system. If tere could be a donate section on the payment tab that would be amazing.

At the moment we add trips as a product but there is no option to add a question i.e what lunch would your child like, how will they be collected at the end of the day? I am having to add a product for the payment and then a survey to gather furth...

I have updated the country on a parent record. This has been correctly recorded in the audit trail for this pupil, however there is no audit record for the sibling, and their contact was also updated. If a change is made to a contact record, it wo...