Could we remove the 'x' on the RDP? Users use this to 'log out' but then get issues with their log in staying connected, which leads to further issues logging in. Could we just remove the option, to prevent this?
Could we make Importing more accessible? Instead of having to find a DTT through file explorer, could the system have them 'pre-loaded' and so we can select from a list instead. E.g. Open Importer - Select file you are trying to import from the li...
Can Duo be set up within Self Service, instead of needing to be requested through support? Also to show users who have been set up for this (enabled/disabled)
When we suspend lessons by year group (not by set), it also effects other year groups if we have a student out of their year in that class/set. Example: I have suspended Upper 6 lessons for study leave. A Lower 6 lesson showing as suspended in cov...
Suspending a timetable also marks rooms as free for room changes
When a timetable is suspended e.g. Y11 go on leave on exams, it marks the room allocated to their lessons as avaliable so that these show up when allocating room changes.
Enabling operations staff to appear available for cover
Sometimes we use Operations staff for cover. The only way I can find to include them in the list of available staff in the cover module is to mark them as teaching staff within the HR module. It would be helpful if staff could be filtered in a mor...
ParentMail transfers name data with an accent correctly into their system
Currently names with an accent are not synchronised correctly, and random characters are added to a students name making the actual student's name corrupt and unsearchable in ParentMail.
Currently all covers are weighted the same, whether a 5 minute registration or a 55 minute lesson. It would help to create a fairer picture of 'load' if some periods could be scored with a different (sometimes zero) wieghting. This is how other so...
We have centralised invoice processing for 14 of our schools and the data entry time is significantly impacted by having to exit and re-enter the invoice processing screen each time we need to change schools. This could be resolved by allowing the...