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Service Level Agreement Tracking (Within Issues)

One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...
Guest 28 days ago in Every Compliance / Issues 0

Multi divisional cover slips

We have various divisions on our iSAMS instance which generally run their own cover. One of our schools wants to add a message along the lines of "If you are unable to do this cover lesson please email <email address>. We've had to say no as...
Neil Williams about 2 months ago in IRIS Ed:gen & iSAMS / Cover Manager 0 Awaiting Review

Sync Now Button and a date/time stamp of last Sync

For Admin Users only, but knowing when the data was last updated and being able to update it when designing reports would be useful
Guest about 1 month ago in IRIS Central / App 0

A report in Contracts that can be filtered to show criteria ie >£100K

The customer requested that there be the ability to create and filter a report in Contracts that can be filtered to show criteria ie >£100K
Angela Herbert about 2 months ago in Every Compliance / Contracts 0

Switching to a new timetable loses all previous cover data in Cover Manager

We switch timetables during our academic year (as many schools do e.g. during exam periods). When we do that, it wipes out any historical data from the cover module, rendering the statistics meaningless. Is there a way we could retain the stats of...
Guest 3 months ago in IRIS Ed:gen & iSAMS / Cover Manager 3 In Discovery

Notifications to staff of cancelled cover arrangements and to staff and students of cancelled room closures

Staff currently only know if cover is cancelled when it falls off their timeline - a formal notification confirming that cover is no longer required would be extremely helpful. Ditto when a room closure takes place and staff and students are notif...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Cover Manager 1 In Discovery

Trip payments (products) to also have option to add questions such as lunch options, consent

At the moment we add trips as a product but there is no option to add a question i.e what lunch would your child like, how will they be collected at the end of the day? I am having to add a product for the payment and then a survey to gather furth...
Guest about 1 month ago in IRIS School Spider 0

KPI issues reports for all schools in MAT

At the moment we can only get reports on each school site. As this is a MAT tool I would like a KPI issues report that pulls all school data together. This can be done with the compliance, so an issues report would benefit too.
Guest 22 days ago in Every Compliance / MAT Admin 0

Flexibility with cover swaps

Morning I often find that staff within departments will cover a colleague because it is an exam class, but they then need cover for their own lesson. This has come up a few times but I am unable to do the cover on iSAMS as that person is not showi...
Guest 10 months ago in IRIS Ed:gen & iSAMS / Cover Manager 0 In Discovery

Room cover functionality

It is sometimes necessary to move lessons from one place to another. This does not seem to be possible as to move a lesson from a room, the room needs to be "closed" which then means it cannot be used to house another lesson. This seems to me to b...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Cover Manager 1 In Discovery