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Flagging of inactive tickets

I would like to be able to set a timescale once a ticket is created for action to take place, so say after a set time period whether thats days or weeks a flag is created by the issue to highlight the lack of actions
Guest 8 months ago in Every Compliance / Issues 0

Teacher lesson allocation report

Be able to run a report to view or print teacher allocation. I am often required to provide how many lessons teacher are working either by subject or faculty. The only way I can currently do this is to download the master timetable, remove those n...
Guest 3 months ago in IRIS Ed:gen & iSAMS / Timetable Manager 0 Awaiting Review

Bulk Add Assets to Contracts

When bulk editing assets, and trying to Link a related contract, you can select the contract on the system but when you hit add contract it's as though you haven't selected it.
Guest 3 months ago in Every Compliance / Assets 0

Terrible APP!!!!¬!!!

Please see a new picture from another parent. This is what I mean about parents not knowing what product to pay. This is a huge issue for us as we have different prices for different day for clubs. This WILL cause more issues for us as parents wil...
Guest 6 months ago in IRIS Parentmail 1

Invoice Length

If you type more than 4 lines on a sales invoice it creates an additional page so the invoice ends up being 2 sheets long. If you look at the first page there is plenty of room and it ends up being a big blank space. Can this be changed so you can...
Guest 3 months ago in IRIS Financials / Future development 1 Under Investigation

Request for Bulk Update Functionality for Activity Assignment

I’d like to raise a significant usability issue within the system regarding activity management. Currently, there is no option to bulk update the “Assigned To” field on activities. This has created a major inefficiency for us. Following a recent s...
Joanna Gravatt 3 months ago in Every Compliance 0

Export contact data

It would be very useful to be able to export all of our contact data into a spreadsheet format like it was possible to do on the previous version of ParentMail. It is currently extremely tedious to find out who we have in our contact lists as we d...
Guest 3 months ago in IRIS Parentmail 0

Integrate multiple teachers and locations for a teaching set to reflect once in timetable

Allowing multiple teachers and locations for a teaching set to reflect once in timetable. Also, timetable is not showing on associated teacher's schedule. It would be good for the associated teachers to have the teaching period being shown and ref...
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Timetable Manager 1 In Discovery

Merging Double Lessons on Timetables

If a lesson is a double period with no break or is spread over multiple periods in a row, the boxes on the timetable should be linked or merged to ensure clarity. For example, if Maths is over Period 1 and Period 2, the box on the printout should ...
Guest 6 months ago in IRIS Ed:gen & iSAMS / Timetable Manager 0 Awaiting Review

Filter "Locate Free Objects & Periods" by Division

In the Locate Free Objects and Periods feature, when searching for a room or a teacher for a specific period (inputting the week and period), it returns rooms or staff for all divisions instead of just for the rooms or staff attached to the divisi...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Timetable Manager 0 In Discovery