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Service Level Agreement Tracking (Within Issues)

One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...
Guest 10 months ago in Every Compliance / Issues 0

Cancel Payment

Unable to undo allocation from a document on a payment run Unable to properly process refunds
Guest 10 months ago in IRIS Financials 2 Will not implement

Incidents - a way to notify parents

My customer today (The People's Trust) currently use Arbor to send parents notifications of incidents involving their child. They would like a way for Every Compliance to also do this ie download a report that they can then email the parent or hav...
Angela Herbert 10 months ago in Every Compliance / Incidents 0

Allowing editing of attendance data for leavers

We are unable to edit attendance data once a pupil has been marked as a leaver. It would be nice if this was possible without making them current again and adding them back into their form
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Registration Manager 1 In Discovery

sibling discount

Would be great to offer parents a sibling discount for after school clubs and breakfast club. Currently they pay full price for each place.
Melissa Valentine 5 months ago in IRIS School Spider 0

Meal bookings - make it possible to search and view/edit FSM bookings

Extremely useful when ensuring FSM families have booked their meals and if not - I am then able to easily locate them and book for them, rather than having to go through the whole school list to find each FSM pupil
Guest 5 months ago in IRIS PlusPay 0

Duplicate page

I want to add a document that you can scroll through on our website. This was an option on the old page builder through using a source code. I am unable to do this now with the new page builder. If I could duplicate a page, then I could use this f...
Guest 5 months ago in IRIS School Spider 0

Enable a system that still shows replies received to a message to a parent even after the reply has been opened.

This is particularly important if various staff are checking messages and all need to be updated. We have times where a parent tells us they have replied to a message but staff do not know as they are not alerted to this on the parent communicatio...
Guest 10 months ago in IRIS School Spider 0

Identify who has reconciled a transaction

A feature of being able to identify who has performed a reconciliation on the bank would be useful. Similarly, would be useful to see who has performed an allocation at the account level.
Guest over 3 years ago in IRIS Financials 1 In Development

Parent/carer invite

Currently when a new starter goes on roll, admin staff have to remember to invite parents to the School Spider app the day after they are admitted. In a busy office this can be forgotten. When a new parent is added by Wonde overnight, could the pa...
Guest 10 months ago in IRIS School Spider 0