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Parent Portal Create Account Design Issue

We are running the Parent Portal this year and there has been so much confusion amongst parents trying to create portal accounts despite detailed screenshot instructions. After parents receive the registration emails to create a portal account the...
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 2 In Discovery

Automatic Parent Portal user creation

We use My School Portal, not Parent Portal, owever we use Rewards and Conduct, so any parent that hasn't got a Parent Portal account will not receive the notification. Therefore we have to add them individually to PP. Please automate this process.
Guest 12 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Adding additional lines to delivered orders when posting an invoice.

If there is a pence discrepancy between invoice and purchase order, i am not able to adjust the order. Few months ago i was able to add another line to adjust the posting to required amount, and now I am not. Could you please make it possible agai...
Guest 12 months ago in IRIS Ed:gen & iSAMS / iFinance 0 Awaiting Review

Please allow to update contact's address and some custom fields in Parent Portal

Dear Supporters,I am checking Parent Portal and interested in "My Contact Information". However, I recognize that I only can update email and mobile phone of parents. I can't update the contact address. Can you please let me know how to show and u...
Guest almost 6 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Later

Security/Confidentiality of electronic form submissions on Parent Portal

When we have new pupils starting we have a collection of electronic forms needing to be submitted by the parents. A couple of which are medical in confidence when completed. it would be great to be able to select a security group for accessing the...
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Pre-Admission Students Pull Through to MyEd

From Claire Dell at Chumleigh College, cdell@chulmleigh.devon.sch.uk: We have a very slick online admission process for Chulmleigh College, however the process falls down when we ask parents to pay for the school bus, lockers and top up money prio...
Viv Farnsworth almost 3 years ago in IRIS Reach 2 Planned

Show Medical Flag Notes in Medical Centre section of Portal

In addition to showing the different categories from Medical Centre in Parent Portal, it would be good if we could also show parents the "medical flag notes" that we are storing about each child. This tends to be where we store the main / summary ...
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Committed Spend on GL Accounts Page

Please can the 'committed' spend figure be available as an option to add to the GL, General Ledger Accounts page & the 'Balance Available' too? At present, to see the exact figures, we have to run a report for each GL Code. To have them all in...
Guest about 1 year ago in IRIS Ed:gen & iSAMS / iFinance 0 Awaiting Review

Placement of Electronic Form 'successful completion' messaging

We have received some feedback from parents regarding the messages that appear upon the successful completion of an online form. If the form is lengthy, which is the case with a couple of recent forms sent out to collate health information, they c...
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

More efficient way to send emergency contact details report to parents to check

We need to know if all contact details held for a child are correct and relevant. As it is only parents/mother/father now visible on the parent portal, it would be good to be able to send a contacts report to all/selected parents for them to be ab...
Guest about 3 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery